About me
I'm an IT support specialist first and a front-end developer second, based in Indianapolis, IN.
I've spent more than five years in IT, most of it running Microsoft 365, Entra ID, and Intune for law firm and manufacturing teams, and I'm currently a Sr. IT Helpdesk Technician at Malarkey Roofing Products. My creativity and love of design led me towards pursuing web development as a hobby initially and now as a career. Right now I'm focused on improving my knowledge of modern CSS and plain framework-free code while growing my JavaScript knowledge.
Away from the keyboard, I'm usually on my Yamaha MT-07 or at a tabletop game. I play Daggerheart and D&D, and I'm writing my own campaign, The Emberlight Covenant, set in a world where magic vanished after a war between gods. I also keep a Raspberry Pi 5 running at home for container experiments.
What I work with
- Semantic, accessible HTML
- Modern CSS: Grid, Flexbox, custom properties
- JavaScript fundamentals
- Claude AI to write Python and PowerShell for automation
Experience
Sr. IT Helpdesk Technician, Malarkey Roofing Products
Full-time, on-site IT helpdesk support.
IT Support Specialist, FreshRealm
Sole on-site IT support for a 100+ person food manufacturing facility, covering 25+ computers plus the printers and handheld scanners on the production floor. Handled tickets through Zendesk and helped maintain a Microsoft PowerApps inventory tracking app, including moving it to a service account so it no longer depended on an individual user.
Web Developer, Freelance
Completed a JavaScript course, Microsoft Certified: Azure Fundamentals course, Claude 101 Cert, as well as practicing semantic HTML and modern CSS, with a focus on responsive, mobile-first layouts.
IT Operations Support Specialist, Hall Render
Supported 200+ users at a healthcare law firm, administering Microsoft 365 and Entra ID and managing endpoints through Intune.
Project Manager, Saggio Technology
Created documentation and guidelines for business processes.